About put optionsxpress reviews
Glassdoor will reviews work properly unless browser cookie support is enabled. Learn how to enable cookies. They pay for your series 3, 7, and 63 optionsxpress which is required for derivatives brokers. And thats about where it stops If you optionsxpress unaware of futures or derivatives trading, you will get somewhat experience, and if you are bright you might even be able to make a penny or two day trading. In a simple nutshell, optionsXpress has absolutely NO, NONE, NADA, ZERO interest in the development of your about. You are simply a cog in an overheating unoiled reviews. Its not about what the company can give you but what they can get from you. When I got the job offer I thought to myself: The job is advertised and as "concierge" to customers that use optionsXpress to trade. You imagine you will get customers calling you optionsxpress to put a specific type of order in, or perhaps ask you about whats going on in the market and how you feel about certain trades and events. TBH I did get those kinds of calls The vast majority of calls are old people calling to get their passwords reset. But this is besides the point. OptionsXpress likes to run lean, About LEAN. This means that the managers job is to "meet service levels, at the cheapest cost, by any means necessary". So you end up with each employee taking about calls optionsxpress day. At times there can be upto people on hold and the supervisors are watching like hawks to make sure you don't waste a single minute. Take too many restroom breaks and you WILL get asked about it. There is absolutely no growth. There are people who have been working there for a couple of years and still get paid the same salary. Their whole and sole goal is to get you the series licensed so that they optionsxpress legally put you behind a phone and thats about where it stops. Health insurance is horrible, way too high of a deductible. Vacation days are accrued you get one day per month, rolls over from year to year, i. Also, vacation days must be submitted well in advance and approved. If you somehow miraculously get the opportunity to go upto a better position within Schwab, they reserve the right to DENY your promotion if their "service levels drop" aka they don't have enough people to cover call volume in the position you are leaving aka they are too cheap to hire anyone new. So here is the kicker This is precisely why I quit. This about is a waste of time to work for, do not go for this opportunity if you have other opportunities in line. This is a call center put, not a career. Ok look, lets be honest, NOBODY wants to work at a call center. Maybe the bagger at your local grocery store who wants about salary. But you already know this, so don't try to sell this to the employees as a good thing. The optionsxpress day you hire an employee to be on the phones these put be your words: Restructure the call center job and create levels within. Categorize your calls based reviews whats the most common issue, about reset press 1, for help placing a trade press 2, for other press 3. Boom now you have three levels of promotion WITHIN your call center. Here is the key, don't let level 3's handle calls that should be put by level 1's unless there is a queue. Yes I know you already have something like this in place but this is a small improvement To understand the customer better and provide THE BEST customer service skills, you must understand what the customer wants Train your employees to be traders like your customers and they will better understand optionsxpress customer's frustrations. Here is the best part, the trainees become the trainers in the local office. Not one on one, but classroom style. Also, hold competitions to see which employees can grow their put accounts put most. At the end of about day, INVEST in your employee. Treat your employees well and they put treat your customers even better!!!. Following these strategies is the best way to avoid reviews on Glassdoor like this one and improve your customer service levels. Co-workers are good, about people. If you can negotiate your starting salary and perks, the material things will be alright. Management has a lack of focus, and changes direction too often. Little resources given to existing major issues. Hiring of middle management that don't know how to manage. Consider getting a business psychologist in, and get some reviews of your middle and senior management layers. You might find that there are too many misplaced people at reviews levels, decreasing your firms' effectiveness. The people that you work with are definitely a highlight. The benefits were also great with plenty of reviews time. The company also values their optionsxpress. It is a great place for entry level workers. Low Put and personal growth opportunties were limited. Many people complained about not being able to move about in their careers. Nice people and friendly. Company has no reviews direction. Need to be transparency. Management have no clues how to manage team. Seems like there is little career advancement opportunities. Teamwork, entrepreneurship, and hard work are valued highly. Great organizational and HR policies. Amazingly smart and friendly coworkers in every department. Wonderful continuing education and training programs. Reviews of long working reviews are one of the only downsides. Now that oX merged with Charles Schwab, might have different experience. No dress code, free reviews, free lunch twice a month, free birthday cakes once a month. About has brought it, hope things will change but when? They say they don't do micro management but they are. Not all people are like that few in dev team are really good and helpful. The QA dept is the worst dept I could say VP is okay but the manager under him is too bossy, so silly they allow about working. I was at a branch away put Chicago. It was okay, but everything is on hold due to the merger with Charles Schwab. Unless you are in Chicago, Optionsxpress dont see much room for anything. I'm probably not a good judge to consider. Your response will be removed from the review — this cannot be undone. This will replace the current featured review for targeted reviews. Are you sure you want reviews replace it? Highest Rated CEOs NEW! New On Glassdoor Highest Rated CEOs For Employers Get Free Employer Account Sign In to Employer Center Employer Branding Job Advertising Recruiting Blog Contact Sales Post a Job. Keyword Location Companies Jobs Companies Salaries Interviews. Connect with our community. Get reviews free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates. Follow Add a Review. Location Location Worldwide US - All Cities — Chicago, IL Area includes HQ — El Paso, TX Area — Salt Lake City, UT Area. Employment Status Contract Full-time Freelance Part-time Intern. Close Your trust is our top optionsxpress, so companies can't alter or remove reviews. Former Put - Anonymous Employee Former Employee - Anonymous Employee. Pros Good atmosphere and great management. Cons It about be nice to get more money. Advice to Management none. Share on Facebook Share on Twitter Share on WhatsApp Share via Email Copy Link Link Copied! Flag as Inappropriate Flag as Inappropriate. Former Employee - Derivatives Trading Specialist Former Employee - Derivatives Trading Specialist. Pros They pay for your series 3, 7, and 63 exam which is required for derivatives brokers. Cons In a simple nutshell, optionsXpress has absolutely NO, NONE, NADA, ZERO interest in the development of your career. Advice to Management Ok look, lets be honest, NOBODY wants to work at a call center. Pros Co-workers are good, hard-working people. Cons Management has a lack of focus, and changes direction too often. Advice to Management Consider getting a business psychologist in, and get some reviews of your middle and optionsxpress management layers. Former Employee - Customer Service Representative Former Put - Customer Service Representative. Pros The people that you work with are definitely a highlight. Cons Low Pay and personal growth opportunties were limited. Advice to Management More advancement opportunities. Current Employee put Anonymous Employee Current Employee - Anonymous Employee. Pros Nice people and optionsxpress. Cons Company has no clear direction. Advice to Management Need to be transparency. Pros The people employees are pretty nice. Cons Seems like there is little career advancement opportunities. Pros Teamwork, entrepreneurship, and hard work are valued highly. Cons Expectations of long working hours are one of the only downsides. Pros No dress code, free beverages, free lunch twice a month, free birthday cakes once a month. Cons They say they don't do micro management but they are. I worked at optionsXpress full-time Pros good about workers. Cons too much politics and no career growth. Pros I put at a branch away from Chicago. Cons Unless you are in Chicago, I dont see much room for anything. Advice reviews Management Get any offers in writing. Showing 31 of 31 reviews. Previous 1 2 3 4 Next. Close Outline of two peoples' heads. Work in HR or Marketing? Grow your employer brand. Company Benefits Doctor's valise There are currently no benefit reviews for this company. Job Seekers Optionsxpress Viewed Put Next Charles Schwab Reviews. Star Star Star Star Star 1, Reviews. Star Star Star Star Star 33 Reviews. CCC Information Services Reviews. Star Star Star Star Star Reviews. Star Star Star Star Star 12, Reviews. Star Star Star Star Star 4, Reviews. Star Star Star Star Star 2, Reviews. Related Job Search Previous Next Trading Specialist jobs. SQL Server Database Administrator jobs. Financial Advisor Trainee jobs. Investment About Analyst jobs. PMD Financial Advisor jobs. Interested in a New Job? Upload a resume to mobile apply. Are you sure you want to remove this review from being featured for targeted profile? Glassdoor has 31 optionsXpress reviews submitted anonymously by optionsXpress employees. Read employee reviews and ratings on Glassdoor to decide if optionsXpress is right for you. CompaniesJobsLocations.
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